Last Updated: December 21, 2025
Astra Meraki (referred to as “we,” “us,” or “our”) operates the website www.astrameraki.com (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws in India.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our Website, interact with our services, or contact us. By using the Website, you consent to the practices described in this policy.

1. Information We Collect
We may collect the following types of personal data:

• Information you provide voluntarily: Name, email address, phone number, billing/shipping address, payment details, or any other information you submit through contact forms, inquiries, account registration, newsletters, or purchases.
• Automatically collected information: IP address, browser type, device information, pages visited, time and date of visits, and other standard server log data.
• Information from third parties: Data from payment gateways or other service providers if you interact with us through those services.

We do not collect sensitive personal data (such as health, financial, or biometric information) unless necessary and with your explicit consent. We do not use cookies or any similar tracking technologies on our Website.
2. How We Use Your Information
We process your personal data for the following purposes:

• To provide and improve our services, process orders, and respond to inquiries.
• To communicate with you, including sending updates, newsletters, or promotional materials (with your consent).
• To analyze Website usage and enhance user experience.
• To comply with legal obligations, prevent fraud, or resolve disputes.
• For internal purposes such as data analysis, audits, and research.

Processing is based on consent, contractual necessity, legal compliance, or legitimate interests as permitted under the DPDP Act.
3. Sharing of Information
We do not sell your personal data. We may share it with:

1. Service providers (e.g., payment processors, hosting services) who act on our behalf and are bound by confidentiality.
2. Legal authorities if required by law or to protect our rights.
3. In the event of a business transfer (e.g., merger or acquisition).

We ensure appropriate safeguards are in place for any data transfers.

4. Data Security
We implement reasonable security measures, including encryption and access controls, to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize it.
6. Your Rights
Under the DPDP Act, you have the right to:

• Access, correct, or erase your personal data.
• Withdraw consent at any time (where processing is consent-based).
• File a complaint with the relevant authorities.

To exercise these rights, contact us using the details below.

7. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.
8. Children’s Privacy
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children without verifiable parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website constitutes acceptance of the revised policy.
10. Contact Us
For questions, grievances, or to exercise your rights, please contact:
Email: accounts@astrameraki.com

11. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala, India.

Thank you for trusting Astra Meraki with your personal information.